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Original Research

Open Access

When health professionals and patients collaborate in emergency departments: a qualitative chart review

  • Daniel Litsch1,2,*,
  • Bernhard Strauss2
  • Swetlana Philipp2
  • Jan-Christoph Lewejohann1
  • Stefanie Hemmer1
  • Matthias Nuernberger1
  • Friedemann Geiger3
  • Fülöp Scheibler3
  • Felix Wehking1,3

1Department of Emergency Medicine, Jena University Hospital, 07747 Jena, TH, Germany

2Institute of Psychosocial Medicine, Psychotherapy and Psycho-Oncology, Jena University Hospital, 07740 Jena, TH, Germany

3National Competency Center for Shared Decision Making, Medical Center Schleswig-Holstein, Kiel Campus, 24105 Kiel, SH, Germany

DOI: 10.22514/sv.2025.168 Vol.21,Issue 11,November 2025 pp.25-36

Submitted: 02 November 2024 Accepted: 18 April 2025

Published: 08 November 2025

*Corresponding Author(s): Daniel Litsch E-mail: Daniel.litsch@uni-jena.de

Abstract

Background: In shared decision making, health professionals and patients collaborate inevaluating different available management options for medical decisions. Apart from single trials on medical conditions like nontraumatic chest pain, more extensive projects implementing shared decision making in emergency medicine are absent. Among numerous implementation barriers, the concept of clinical equipoise appears blurry and arbitrary, demanding an equidistance between available management options. Consequently, this article aims to inform future implementation projects for shared decision making in emergency departments and update the concept of clinical equipoise. Methods: Following the Standards for Reporting Qualitative Research (SRQR) and an interpretive approach, retrospective data were extracted from 366 medical cases within a German emergency department. Two raters assessed the feasibility of the medical decisions in those patients towards the perceived feasibility for shared decision making. Afterward, results were thematically grouped. Results: Factors related to patients, health professionals and the healthcare context contributed to feasibility. Furthermore, three repeating situations were identified as potentially feasible for shared decision making in emergency departments: (a) stable patients holding unclear risks of deterioration, (b) patients in which different yet justifiable treatment options exist and (c) aligning patients’ health status with the extent of further medical actions. To increase trustworthiness in the underlying methodologies, a multidisciplinary research team was recruited, data transparency was ensured, and results were compared to existing evidence. Conclusions: Based on the results, this article extends the framework for shared decision making in emergency medicine and updates the concept of clinical equipoise. Due to its qualitative, interpretive and retrospective nature, our conclusions should undergo context-sensitive interpretation. The study was registered before conduction and its dataset is available in the Open Science Framework, DOI: 10.17605/OSF.IO/CYZ5G.


Keywords

Patient participation; Communication; Ethics; Equipoise; Artificial intelligence; Implementation


Cite and Share

Daniel Litsch,Bernhard Strauss,Swetlana Philipp,Jan-Christoph Lewejohann,Stefanie Hemmer,Matthias Nuernberger,Friedemann Geiger,Fülöp Scheibler,Felix Wehking. When health professionals and patients collaborate in emergency departments: a qualitative chart review. Signa Vitae. 2025. 21(11);25-36.

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